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Fast Free Shipping
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3-12 Days Fast Free Shipping & 30 Days FREE Returns & Refunds
1.How long does delivery normally take?
1.Processing Time:1-2 days
2.Delivery Time:2-10 days
3.Shipping Time=Processing Time+Delivery Time=About 3-12 days
The earliest shipment time will be the next working day after a user placed their order.
As for processing time, we may need 1-2 days to prepare your order after placing your order. This is to make sure that your order is accurate. This processing time does not include shipping time. Products will be shipped within 3-12 days.
2. Shipping Company
3. Complete Delivery Address
4. Order Tracking
5. What should I do if I received the wrong item?
6. What should I do if I did not receive my product?
7. How to check your order status?
8. HOW TO REACH US
You may contact us on our website or by email/text. The Lokhom team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours (Text & Email), Your satisfaction is Lokhom mission.
9. ADDITIONAL NOTES ABOUT WARRANTY
1. All returns must be approved by our customer service team first, and you need to apply for RMA online. Items returned without RMA will not be accepted.
2. All returned items must be in a brand new condition, unused/unworn, unwashed, with all original labels and original packaging.
3. Items returned within 30 days from your original order receipt are eligible for a refund. For a full refund, the returned goods must be kept in their original condition (unchanged, unworn, undamaged, and labeled in the original packaging. For partial refunds, please contact customer service first, confirm that they are correct, and send them back. Once the returned goods are received and the labels are checked For "no problem", the refund will be processed to the previous payment account within 5-7 working days.
After agreeing to the return request, the package can be shipped back to the address provided by customer service. Please send an email containing your order number and returned shipping number after the package is sent. The tax and shipping charges incurred by the return will be paid by the buyer, and the final refund amount will be the order price that misuses our receiving costs, such as taxes and processing fees.
4. The item is damaged due to man-made reasons and cannot be returned or exchanged.
5. You may be asked to provide personal details when returning or exchanging goods. These details will be used to process returns.
|Return policy||Buyer pays for shipping||Seller pays for shipping||Provide photos||Exchangeable|
|Receive the wrong item||✔||✔||✔|
Please reach out if you have any questions or queries.
📞 : 1-863-692-6713
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One Year Warranty & 30-Day Money-Back Guarantee for Any Reason
Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible.
All purchases may be returned for any reason within 30 days of date of purchase upon receipt of a Return Merchandise Authorization (RMA) number issued from Domus Bettirome. All such RMA’s may receive a complete replacement unit, replacement parts, full or a partial refund at the sole discretion of Domus Bettirome. There are no additional cost or fees associated to an RMA, including restocking fees or processing fees, however some cases (as discussed below) may be at the customer’s shipping expense.
HOW TO REACH US
You may contact us on our website or by email/text. The MULTITOOLSSTORE Hair team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours, firstname.lastname@example.org, Your satisfaction is Domus Bettirome mission.
ADDITIONAL NOTES ABOUT WARRANTY
1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.
2. All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned in its original state (unaltered, unworn, undamaged and with tags attached in original packagin. For partial refund requests, contact customer service first, and send the items back after confirmation. Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account within 5-7 business days.
After the return request is agreed, the package can be shipped back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package’s shipped out. MULTITOOLSSTORE undertake all the return shipping fee from the US. For the other countries, taxes & shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee, etc.
4. For Aftificial reason cause the items damaged, cannot be returned or exchanged;
5. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the returns.
|Rerurn policy||Buyer pay the shipping fee||Seller pay the shipping fee||Photo Provided||Exchange Avallable|
|Receing Wrong ltems||✔||✔|
If you purchase multiple products, you can contact us for wholesale discounts. Contact email： email@example.com